Complaints & Escalations
Complaints & Content Removal Policy
RevealThis accepts complaints and removal requests about illegal, non-consensual, rights-infringing, abusive, or rule-violating content, including requests from any person depicted in content.
Last updated
June 2, 2026
Submit a complaint or removal request
How to file a complaint
RevealThis accepts complaints about illegal content, non-consensual content, consent withdrawal, impersonation, harassment, privacy, copyright, billing conduct, and broader platform misuse.
You do not need to log in or make a purchase to report content. Email complaints@revealthis.com with the content URL, creator username, your contact details, and a plain-language description of the issue. If the issue is tied to a purchase, include the order reference or transaction details.
Logged-in users may also open a ticket through Support, but email remains available for anyone who cannot access an account.
Review and resolution
We investigate and resolve complaints within five business days where the report contains enough information to identify the affected content or account. We respond with an explanation of the action taken, unless we are legally restricted from doing so.
Illegal content, suspected child sexual abuse material, credible non-consensual content, or material that creates immediate safety, legal, or card-network risk may be removed or disabled immediately while the review continues.
Where required, illegal content or serious rule violations may be reported to our third-party payment processor, acquiring bank, card networks, relevant authorities, or law-enforcement partners.
Depicted-person removal appeals
Any person depicted in content may request removal if they believe the content was published without valid consent, if consent has been withdrawn where withdrawal is legally effective, or if consent is void under applicable law.
When a depicted-person appeal is received, RevealThis may require the creator to provide identity, age, consent, and release records. If valid consent cannot be established, the content is removed or remains unavailable.
If there is a good-faith dispute about whether consent is valid or void under applicable law, RevealThis may require the dispute to be resolved by a neutral body at RevealThis's expense before restoring the content.
Escalation and reporting
High-risk safety and compliance complaints can trigger temporary holds on content, accounts, balances, or payouts while staff reviews the matter.
RevealThis keeps internal records of complaints, removals, reports, resolution dates, and actions taken. We submit complaint and content-violation reporting to our third-party payment processor or acquiring bank where required, including zero-incident reports when required.
Emergency or law-enforcement requests should clearly say so in the subject line and include enough detail for staff to identify the affected content or account quickly.