Help Center

How can we help?

Getting StartedWhat is RevealThis?+

RevealThis is a creator monetization platform where fans can follow free posts, subscribe for exclusive updates, and unlock premium videos one at a time.

Getting StartedHow do Free Posts work?+

Free Posts are public social updates from creators. They are separate from paid Studio content and do not require a purchase.

Getting StartedWhat are Free Followers?+

Free Followers posts are social posts for fans who follow a creator. Follow the creator to see those updates in your feed.

Getting StartedWhat is Subscriber Exclusive?+

Subscriber Exclusive content is included with an active creator subscription.

Getting StartedWhat is an unlock?+

An unlock is a one-time purchase for premium content. Once purchased, it appears in your library.

FansHow do I unlock premium content?+

Open the video, review the unlock price and billing details, then complete checkout. Access is granted after payment confirmation.

FansWhere is my purchased content?+

Purchased unlocks appear in your account library and on the creator profile.

FansWhy can't I view a clip?+

Access can be limited by age verification, payment status, subscription status, creator availability, regional rules, or safety review.

FansRefund questions+

Refund eligibility depends on billing status, content access, policy requirements, and chargeback rules. Contact support with the order reference.

CreatorsHow do I post free content?+

Use the social composer for Public or Free Followers posts. Studio is reserved for Subscriber Exclusives and unlockable videos.

CreatorsHow do I sell unlocks?+

Create an unlock in Studio, add media, set a price, choose a thumbnail, optionally add a trailer, then publish after compliance approval.

CreatorsHow do trailers work?+

Trailers are previews for locked content. Full playback is available after purchase or subscription access.

BillingPayment methods+

Supported payment methods are shown at checkout before confirmation.

BillingFailed purchases+

If a purchase fails, no unlock is granted. Retry checkout or contact support if your payment provider shows a pending authorization.

BillingHow do refunds and disputes affect access?+

Refunded or charged-back purchases can lose access while billing and fraud teams review the transaction and any related creator payout activity.

BillingHow do I contact billing support?+

Use Billing Support with the order reference, amount, creator username, and account email so the team can trace the payment quickly.

CreatorsWhat creator share applies?+

The current standard creator share is 80% of the base content price, with a 20% platform fee. Buyers pay a separate 7% buyer service fee at checkout; reserves, reversals, collaborator splits, or third-party payment processor adjustments may still appear in statements.

SafetyAge verification+

Some regions require age verification before access. Creator monetization requires stronger verification and compliance review.

SafetyModel releases+

Creators must keep required performer consent and release records before monetized content can go live.

SafetyAre billing and payout providers active?+

Supported billing and payout options are shown only where they are available. Provider approval, underwriting, and activation are handled separately from public product access.